We do not have any support staff. If NeoOffice does not work for you, you can request a refund using the steps in the following links:
The fastest way to find an answer is to enter OpenOffice or LibreOffice and a short description of the problem in Google or your favorite search engine. Since NeoOffice is based on OpenOffice and LibreOffice, searching for the same problem in OpenOffice or LibreOffice may also give you an immediate answer.
Mac App Store users: we recommend that you read the list of changes in NeoOffice Mac App Store.
Apple automatically collects information when the Mac App Store version of NeoOffice crashes. We investigate these error messages and fix each bug as soon as possible. Every month or so, we release updates with our latest fixes for both the Mac App Store version of NeoOffice and NeoOffice Professional Edition.
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