Frequently Asked Questions
- What is NeoOffice?
- I am having problems. How can I find an answer?
- Is my payment data private?
- Can I copy NeoOffice?
- NeoOffice is open source software. Aren't NeoOffice downloads required to be free?
- Where can I get the NeoOffice source code?
- Why is NeoOffice separate from OpenOffice and LibreOffice?
Two engineers created NeoOffice in 2003 when they made OpenOffice run natively on OS X for the first time. Since then, the NeoOffice engineers have continually added improvements to NeoOffice that you will not find in OpenOffice or LibreOffice.
If you have any problems, a list of suggested steps for finding an answer for a problem as fast as possible is available on the NeoOffice Support page.
We do not sell or share your e-mail address or any of your payment data.
If you make a payment using the Mac App Store, we do not store any payment data. Apple does not allow us access to any Mac App Store user payment data so we neither see nor store any Mac App Store private user payment.
If you make a payment using PayPal, we only store the payment's e-mail address, amount, and date. PayPal does not allow us access to any other data that you have given them so we neither see nor store any private PayPal user payment data such as credit card or bank account numbers.
Yes. Since NeoOffice is distributed under the GNU General Public License (GPL), you can copy it as much as you like and give it to whomever you want. But if you are selling NeoOffice, you must comply with the NeoOffice CD Distribution and Trademark Usage policy.
No. Open source applies to the type of license used for the software's source code and NeoOffice's source code uses the GNU General Public License (GPL).
Selling download services for pre-built binaries is not a violation of the GPL. Apparently this misunderstanding of the GPL is so common GNU - the organization that wrote the GPL - clearly states that there is no such requirement in their GPL FAQ.
The GPL does require that anyone can access, modify, and redistribute source code and so, to ensure compliance with the GPL's source code requirements, we have always provided detailed instructions for accessing and building the NeoOffice source code are on the NeoOffice Build Instructions page.
The cost and time spent on NeoOffice is very large for the NeoOffice engineers that have created all of the improvements in NeoOffice that are not in OpenOffice or LibreOffice. While many free software products such as Firefox and Google Docs are funded by huge payments from large corporations, NeoOffice has no corporate sponsors. Without any corporate sponsors, the NeoOffice engineers must rely exclusively on payments from our users to continue implementing the latest Mac features in NeoOffice.
Instructions for accessing and building the NeoOffice source code are on the NeoOffice Build Instructions page.
Note that if you modify any of the NeoOffice code, you must release your modifications under the GPL. In other words, you cannot make proprietary modifications to NeoOffice and we aggressively enforce the terms of the GPL against anyone who does not GPL their modifications.
The primary reason that we stay separate is that we believe that we have produced a product that is more stable and more secure on Mac than either OpenOffice or LibreOffice.
Developing and maintaining the NeoOffice code requires a massive amount of our time. Since neither OpenOffice nor LibreOffice have ever offered to fund our work, working within the OpenOffice or LibreOffice projects is not a feasible option for us.
So instead, many years ago we took the risk of funding our work solely through payments from our users. While payments from our users have not always fully funded our work, so far payments from our users have provided us with enough funding to ensure that at least one engineer is devoting all of their time to the NeoOffice project.